Privacy Policy
Last updated: 2 June 2025
Uurpan Safari Lodge ("we", "our", or "us") is committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or engage with our services.
1. What Information We Collect
We may collect the following personal information:
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Full name
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Contact information (email address, phone number)
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Booking details (dates, number of guests, preferences)
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Child participant details (age, activity selections)
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Special requests or dietary needs
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Payment or billing information (if applicable)
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IP address and browser data (via cookies)
2. How We Collect Information
We collect information when you:
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Fill out booking or inquiry forms
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Reserve activities (e.g., game drives, hot tub, restaurant, family activities)
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Contact us via email, phone, or WhatsApp
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Visit or browse our website (via cookies and analytics tools)
3. Why We Collect Your Information
Your information helps us to:
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Process reservations and respond to inquiries
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Personalize your experience at Uurpan Safari Lodge
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Send confirmations or booking details
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Improve our website and service offerings
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Comply with legal or regulatory obligations
4. How We Protect Your Information
We implement industry-standard security practices to protect your information from unauthorized access, misuse, or disclosure.
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Encrypted communication over SSL (https://)
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Limited access to data internally
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Secure storage of submitted form data
5. Cookies and Tracking Technologies
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We use cookies and other technologies to:
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Track website traffic and usage (Google Analytics or similar)
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Improve user experience
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Customize content based on your preferences
You can manage or disable cookies through your browser settings.
6. Third-Party Services
We may use trusted third-party services (e.g., Wix, Playtomic, WhatsApp, booking platforms) to process data on our behalf. These providers are contractually obligated to protect your data.
We do not sell or rent your personal data to any third parties.
7. Your Rights
Under South African POPIA regulations, you have the right to:
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Request access to your personal data
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Correct or update inaccurate data
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Request deletion of your data
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Withdraw consent for marketing communications
To make a request, contact us at:
+27 72 159 1666
8. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last Updated" date.
9. Contact Us
If you have questions or concerns about our privacy practices, please contact:
Uurpan Safari Lodge
+27 72 159 1666